Travel Sales Support Executive
Travel Sales Support Executive
Employee type
Permanent
Salary
£27000 - £30000/annum
Category
Leisure/Tourism
Job Description
We’re hiring a Travel Sales Support Executive for a dynamic travel company in West London (hybrid or office-based), offering a salary of around £30k + bonus + private healthcare. If you have strong Galileo ticketing experience and thrive in a fast-paced environment, this varied role offers the chance to support busy sales and operations teams with essential ticketing and admin tasks. Key Responsibilities: · Issue, reissue, and refund air tickets in Galileo · Manage and run reports for the department · Prepare and send travel documentation (car hire, transfers, excursions, cruise tickets, etc.) · Dispatch schedule change notifications to clients · Troubleshoot and resolve in-house booking queries · Quality control: review and check bookings for accuracy · Handle brochure reports and manage dispatch/returns · Liaise with operations, ground services, and product teams · Respond to agent and client queries post-booking What We’re Looking For: · Galileo expertise is essential · Previous ticketing experience in a travel environment · A strong team player with a proactive, “can-do” attitude · Able to work under pressure and manage multiple priorities · Excellent attention to detail and a passion for customer service · Strong written and verbal communication skills What’s On Offer: · Competitive salary · Discretionary annual bonus · Private healthcare · Flexible working: full-time office-based or hybrid (3 days in office) · Opportunity to join a well-established, fun and supportive travel team Ready to bring your ticketing expertise to a busy and rewarding role? Contact Kelly on (phone number removed) Or email your CV to (url removed) quoting Ref: KR60028