Office Clerks, General

Role Overview & What They Do

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

Also Known As (Alternative Job Titles)

Daily Duties & On-The-Job Tasks

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

Frequently Asked Questions About Office Clerks, General

Salary Distribution

Salaries vary depending on region, certifications, and years of experience.