Assistant Service Manager

Assistant Service Manager – Epsom

We are recruiting for an experienced Assistant Service Manager, Senior Service Advisor or Aftersales Advisor to join a well-established, family-run main dealership in Epsom. Applicants must have previous Service Advisor experience within a busy automotive dealership, a strong understanding of service and repair processes, a Full UK Driving Licence and the right to work in the UK. No specific formal qualification is required.

Job Details

Location: Epsom, Surrey

Salary: £36,000–£40,000 basic + bonus

Hours: Monday–Friday, 8:00am–6:00pm, plus 1 in 3 Saturdays, 8:00am–1:00pm

Ref: 31836

Assistant Service Manager Company Benefits

Birthday off

Holiday allowance increasing with service

Company pension scheme

Life assurance for pension members

Discounts on vehicles, servicing, parts and accessories

Employee vehicle schemes, including zero-deposit options

Cycle to Work scheme

Occupational health and 24/7 employee support

Recruitment referral payments

Long-service benefits

Ongoing training and career developmentAssistant Service Manager Role

Support the daily operation of a busy dealership service department

Manage customer service and repair enquiries, bookings and workshop capacity

Liaise with technicians and Workshop Controllers to monitor repair progress

Keep customers informed and resolve service-related enquiries

Explain completed repairs and future maintenance recommendations

Identify suitable opportunities for additional repairs and service plans

Support warranty administration, dealership systems and accurate service recordsAssistant Service Manager

Requirements

Previous automotive Service Advisor experience within a busy main dealership – essential

Strong knowledge of vehicle servicing, repairs and aftersales processes

Excellent customer service, communication and organisational skills

Confidence managing workshop bookings and customer expectations

Good understanding of dealership administration and systems

Full UK Driving Licence – essential

Right to work in the UKPrevious Senior Service Advisor experience would be advantageous. Kerridge dealership management system experience and familiarity with Volkswagen Group vehicles are desirable but not essential.

How to ApplyIf you're interested in this Assistant Service Manager vacancy in Epsom, apply with your CV or contact Robert Samuels at Octane Recruitment for a confidential discussion.

All applications will be handled in the strictest confidence.

Consultant: Robert Samuels

RSOJ

Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. We also recruit for related positions including Assistant Service Manager, Service Manager, Senior Service Advisor, Service Advisor, Aftersales Advisor, Aftersales Executive, Service Receptionist and Workshop Controller across the UK