French Speaking Customer Service Administrator

French-Speaking Customer Service Administrator 

Location: Egham

Hourly Rate: £13.75 per hour

Hours: Monday to Friday, 8:00am – 5:00pm (40 hours per week)

The Opportunity

We are seeking a confident and highly organised French-Speaking Customer Service Administrator to join a fast-paced and supportive team.

This is a fantastic opportunity for someone from a similar customer service or administrative background who enjoys delivering exceptional service and supporting international clients within a professional environment.

You will play a key role in providing high-quality support to European agencies, using both French and English to communicate effectively and ensure an excellent customer experience.

What you’ll be doing as the French Speaking Customer Service Administrator:

Accurately inputting, updating, and maintaining customer records and data

Providing professional customer support to European clients in both French and English

Handling customer queries efficiently and ensuring a high standard of service

Investigating court summons and supporting cost reduction processes

Using Microsoft Office (Excel, PowerPoint, etc.) to support daily operations

Working independently to meet productivity targets and deadlines

Ensuring all work meets quality and compliance standards

Providing general administrative support to the wider team where required

What we’re looking for:

Fluent in both French and English (written and spoken)

Able to speak and translate German is desired

Previous experience in a customer service or administrative role

Strong organisational skills with excellent attention to detail

Confident using Microsoft Office and general IT systems

A proactive, reliable, and solutions-focused mindset

Ability to work independently as well as collaboratively within a team

This role would suit someone detail-oriented and adaptable, who is confident communicating across international teams and looking to develop their career in a structured and professional environment.

Click ‘Apply Now’ to take the next step in your career.

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