Service Advisor – Automotive Dealership

Service Advisor – Automotive Dealership

Location: Woolwich, South East London

Basic Salary: £35,525 | OTE: £50,000+ | Company Car

Are you an experienced Service Advisor looking for your next opportunity within a main dealership? We are recruiting on behalf of an established automotive dealership in Woolwich for a customer-focused Service Advisor to join their busy aftersales team.

This is an excellent opportunity for someone with automotive service experience who enjoys building customer relationships, delivering outstanding service and working in a professional dealership environment.

Whats on Offer:

Basic salary of £35,525 per annum

OTE of £50,000+ per annum

Company car

31 days annual leave, including bank holidays

Employee car ownership schemes for you and your family

Private healthcare access and employee assistance programme

Pension scheme and life assurance

Retail discounts and employee referral bonuses

Long-service awards and enhanced holiday entitlement

Ongoing training and career development

Additional pay for Saturday workingWorking Hours:

Monday to Friday: 8:00am–6:00pm

Saturday: 8:00am–12:30pm, 1 in 3 Saturdays

45 hours per week, with Saturday hours paid in addition

Key Responsibilities

Welcome customers and provide a friendly, professional service.

Manage the customer journey from vehicle booking through to collection and handover.

Keep customers updated on vehicle servicing, repairs, costs and completion times.

Explain additional work and obtain customer authorisation where required.

Liaise with workshop technicians to coordinate jobs and maintain workshop efficiency.

Complete service documentation and administration accurately.

Handle customer enquiries and resolve complaints professionally.

Ensure vehicles are prepared and ready for collection.

Maintain high levels of customer satisfaction and build long-term relationships.What We’re Looking For:

Previous experience as an Automotive Service Advisor, Aftersales Advisor or Service Team Manager.

Experience working within a main dealership or automotive service environment.

Excellent customer service and communication skills.

Strong organisational, administrative and time-management abilities.

The confidence to explain vehicle repairs, manage customer expectations and resolve concerns.

A professional, proactive approach and the ability to work effectively within a busy team.Apply Today If you’re an experienced Service Advisor looking for a new role in Woolwich, offering a competitive basic salary, £50,000+ OTE and a company car, we’d love to hear from you.

Click Apply Now to find out more about this Service Advisor opportunity