Bill & Account Collectors
Code: 43-3011.00
Zone 2
Median Annual Salary
£47,030
Range: £34,400 - £65,580
Preparation & Education
Job Zone 1-2: Very Little to Some Preparation Needed
Job Zone 2
Industry Outlook
Below Average
New job opportunities are less likely in the future.
Role Overview & What They Do
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
Also Known As (Alternative Job Titles)
Account Representative
Accounts Receivable Specialist (AR Specialist)
Collection Agent
Collection Specialist
Collector
Debt Collector
Patient Access Specialist
Patient Account Representative
Telephone Collector
Daily Duties & On-The-Job Tasks
- Record information about financial status of customers and status of collection efforts.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
Technology, Tools & Software Stack
Accounting software
Intuit QuickBooks
Sage 50 Accounting
Presentation software
Microsoft PowerPoint
Customer relationship management CRM software
Microsoft Dynamics
Quantrax Intelec
Core Skills, Knowledge & Abilities
Basic Skills
listening to others, not interrupting, and asking good questions
talking to others
Social
talking people into changing their minds or their behavior
understanding people's reactions
Arts and Humanities
English language
Business
customer service
accounting and economics
Math and Science
arithmetic, algebra, geometry, calculus, or statistics
Safety and Government
law and government
Verbal
communicate by speaking
listen and understand what people say
Ideas and Logic
group things in different ways
notice when problems happen
Personality & Work Styles
Top Interest: Conventional
People interested in this work like activities that include data, detail, and regular routines.
Key Work Styles:
Perseverance
Stress Tolerance
Self-Control
Integrity
Attention to Detail
Dependability
Frequently Asked Questions About Bill & Account Collectors
In the UK, the median annual salary for a Bill & Account Collectors is £47,030. Starting salaries (10th percentile) typically begin around £34,400, while highly experienced professionals (90th percentile) can earn upwards of £65,580 depending on location and experience.
Entry as a Bill & Account Collectors typically aligns with Job Zone 2 (Job Zone 1-2: Very Little to Some Preparation Needed). Usually requires a high school diploma or GED, though some careers may not.
Essential skills and tooling for a Bill & Account Collectors include: Intuit QuickBooks, Sage 50 Accounting, Microsoft PowerPoint, Microsoft Dynamics, Quantrax Intelec. Practitioners also benefit from strong analytical problem solving and communication skills.
New job opportunities are less likely in the future. (Industry demand rating: Below Average).
Live UK Vacancies for Bill & Account Collectors
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Salary Distribution
10th Percentile (Entry):
£34,400
Median Annual (Average):
£47,030
90th Percentile (Senior):
£65,580
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Search Bill & Account Collectors JobsOccupational Terms
#conventional interests
#finance
#payment
#notify customers
#computer
#telephone
#record information
#delinquent account
#records